Category Archives: Operations Management

Ecommerce custom furniture by MaidenHome

An ecommerce company (https://www.maidenhome.com) offers customizable furniture, free delivery within six weeks, lifetime warranty, 30 day money back guarantee and prices around $2000 for furniture that would otherwise cost $6000.  They claim that working directly with craftsmen in North Carolina … Continue reading

Posted in Capacity, consumer, Cost, delivery, Ecommerce, emb2019, imm2018, logistics, Made in USA, manufacturer, Operations Management, Supply Chain Issues, Uncategorized | Tagged , , , , , | 14 Comments

The Jones Act and Puerto Rico relief delivery costs

An article in the Wall Street Journal (September 26,2017) titled “Second-Class Puerto Rico” claims that given the Jones Act (which requires “use of vessels built, majority owned and operated by Americans” to transport between US ports i.e., US to Puerto … Continue reading

Posted in Capacity, Cost, logistics, Made in USA, manufacturer, Operations Management, ship, Supply Chain Issues, transport | Tagged , , | 2 Comments

Not enough new iPhones, strategy or supply chain challenge?

An article in the Wall Street Journal titled “Why There Are Never Enough New iPhones” (September 18, 2017) describes the new iPhones launched in September 2017 as being available only in November, with possible delivery delays. The introduction if many … Continue reading

Posted in Capacity, competitiveness, consumer, emb2019, imm2018, Innovation, logistics, Operations Management, Supply Chain Issues | Tagged , , , , | 7 Comments

Mass faintings at Cambodia factories producing shoes for Asics, Nike and Puma

An article in The Guardian (June 24, 2017) titled ‘Cambodian female workers in Nike, Puma and Asics factories suffer mass faintings” lists the 10 hours per day, 6 days per week schedule faced by workers with short term contracts that … Continue reading

Posted in Capacity, consumer, Cost, Global Contexts, Liability, Operations Management, productivity | Tagged , , , | Leave a comment

Are “slow growth chickens” the future ?

An article in the New York Times (May 1, 2017) titled “A Chicken that Grows Slower and tastes better” describes a plan by Perdue Farms to develop chickens that take 25% more time to mature, get more time to run … Continue reading

Posted in Capacity, chicken, consumer, Cost, disruption, Operations Management, productivity, Sustainability | Tagged , , , , | Leave a comment

Agristats and possible chicken supply coordination

An article in Bloombergbusinessweek (February 15,2017) titled “Is the Chicken Industry Rigged” describes the increasing profits for chicken manufacturers and a lawsuit about possible coordination. The industry participants subscribe to an information sharing service, Agristats, owned by Eli Lilly, that … Continue reading

Posted in Capacity, Collaboration, competitiveness, consumer, Cost, Liability, Operations Management, ordering, productivity | Tagged , , , , | Leave a comment

Smartphone ordering and long lines at Starbucks

An article in CNN Money (http://money.cnn.com/2017/01/27/investing/starbucks-long-lines-mobile-ordering-earnings/index.html) describes customer adoption of the Starbucks app to order and pay, but the consequent long wait to get their drinks.  The company expects over 30% of the orders at stores to move to mobile … Continue reading

Posted in Capacity, Ecommerce, fairness, Operations Management, ordering, queue, Service Operations, Starbucks, technology, Uncategorized | Leave a comment