USPS evolution as ecommerce delivery expectations increase

An article in EcommerceBytes (March 2, 2015  http://www.ecommercebytes.com/cab/abn/y15/m03/i02/s04 ) titled “Online Selling and the future of package delivery”, describes the possible role for the US Postal Service that already serves every postbox every day. It describes use of the US Postal Service by UPS’s SurePost and FedEx’s SmartPost. These new opportunities and Sunday delivery for Amazon suggest that USPS will benefit from ecommerce delivery opportunities. But a recent move by USPS t move to “cluster boxes” that require customers to come pick up their merchandise suggests moving away from their core capability.   Will USPS emerge the winner as ecommerce delivery expectations grow ? Will ecommerce companies like Amazon feel the need to offer home delivery themselves to build brand loyalty ? Or will customers prefer to pick up packages from retail locations or package boxes enroute to work or shopping ?

Advertisements

About aviyer2010

Professor
This entry was posted in Uncategorized and tagged , , , , , . Bookmark the permalink.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s