“Parcel” aims to mediate between shipper, carrier and customer

An article in Mashable.com (February 12,2014) and available at http://mashable.com/2014/02/12/parcel/  describes the company Parcel (https://fromparcel.com/) that permits customers to have their online packages delivered to a Parcel shipping address.  Customers then provide details such as preferred delivery time, doorbell ring or not etc so that the packages arrive when customers are available to receive. The service costs about $5 per package.  Is a disintermediated supply chain with shipping efficiency and speed focus by ecommerce shippers, and customer convenience outsourced to Parcel, the optimal solution for providing deliveries to customers ? Will Parcel’s last mile convenience solution be replaced by deliveries to local locker locations with flexibility for pickup any time ? Should carriers like USPS, FedEx and UPS change their delivery flexibility to adapt to consumer preferences or accept the role of companies like Parcel ? 

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About aviyer2010

Professor
This entry was posted in consumer, Cost, Ecommerce, logistics, Service Operations, Supply Chain Issues. Bookmark the permalink.

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