Can outsourced manufacturing compliance to agreements be crowdsourced ?

An article in Bloombergbusinessweek (May 20, 2013) describes companies such as LaborVoices and LaborLink that permit employees at manufacturing plants abroad to call in anonymously to report about working conditions. The companies then follow up to verify complaints and thus claim to provide a more objective monitoring of compliance to commitments to retailers or brands. These companies claim that the rampant use of cell phones across the world makes it easier for employees to report abuse. Will such crowdsourced input and monitoring provide an audit of compliance that is superior to the current auditor driven approaches ? Is there the possibility of manipulation of such reports by competitors seeking to malign the reputations of contract winners ? How can real time monitoring of facilities or sensors be harnessed to assist in ensuring ethically managed global supply chains ?

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About aviyer2010

Professor
This entry was posted in Global Contexts, Operations Management, Supply Chain Issues and tagged , , , , , , , , . Bookmark the permalink.

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