Same day delivery by the US Postal service and impact

An article in the Associated Press (November 23, 2012) describes a plan by the US Postal service to offer same day delivery – with items picked up from retailers and dropped off to customers in the same metropolitan area the same day. The hope is that the growth of ecommerce will generate up to $ 500 million in revenues for the post office. Customers have the option to order until 3 pm and receive deliveries between 4 and 8 pm that day. Will the lower USPS prices for same day delivery from local stores permit brick and mortar stores to compete with ecommerce retailers ? If USPS has to schedule a second delivery for these items that is not coordinated with the regular mail delivery, how much will this option be financially viable ?

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About aviyer2010

Professor
This entry was posted in Ecommerce, Operations Management, Service Operations, Supply Chain Issues and tagged , , , , , , . Bookmark the permalink.

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