Viruses inserted during manufacturing due to insecure supply chains

An article on the BBC website (13 September 2012) describes new computers built in China with viruses already installed. These viruses crept in when the manufactruers installed illegal software with malware, thus compromising user data from the moment the machines were turned on. The discovery was made when Microsoft got permission to track computers to their source. Will manufacturers be required to track and secure the entire supply chain or incure user liability due to malware ? Given the modern fragmented supply chains, how can this need for security be contracted across all the tiers and how should liability be allocated for the cost of poor performance of the finished product ? Can technology help with tracking down to the basic steps ?

About aviyer2010

Professor
This entry was posted in Global Contexts, Operations Management, Supply Chain Issues and tagged , , , , , , , , . Bookmark the permalink.

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